--- title: "Newtells — AI Operations Partner for Service Businesses" url: https://newtells.com/ description: "AI that runs your business — handles calls, WhatsApp, email & SMS. Books appointments and sends follow-ups automatically. Free 14-day trial." lang: en --- AI Operations Partner · Live in 5 minutes # Your AI receptionist answers every call, books every job, follows up on every lead. While you do the work you love. Newtells handles calls, WhatsApp, SMS and email — 24/7, in your voice. Start 14-day free trial: https://app.newtells.com/ Call the AI now: +12272292838 5-min setup 14-day free trial Cancel anytime Your data stays yours 4.9 · Trusted by 150+ service businesses across 10 industries Live call — inbound 00:15 Caller Hi, I need a service for my 2019 Ford Ranger. Today app.newtells.com APPOINTMENTS TODAY 8 Confirmed ## Sound familiar? You're with a client and your phone won't stop ringing. You can't answer. Two of those calls don't leave a voicemail. You'll never know who they were. A customer asked about rebooking three days ago. You meant to follow up. Life got in the way. They booked with someone else. It's 9pm. You're still sending appointment reminders for tomorrow. Your partner asks when you're going to stop working. You didn't start your business for this. ## Now imagine this instead You're with a client. Your phone rings. Newtells answers, qualifies the caller, and books them into your next available slot. You get a quiet notification: 'New booking added.' A customer goes quiet for 60 days. Newtells notices, sends a friendly WhatsApp message, and they rebook. You find out when you check your morning summary. It's 9pm. You're on the couch. Tomorrow's reminders were sent two hours ago. Automatically. On the channel each customer actually reads. This is what Newtells does. Every day. Without being asked. ## Real results from real businesses 0% Fewer missed calls 0h+ Saved every day 0% More bookings $0+ Monthly recovered revenue 0% Higher response rates See what Newtells could save you 150+ Service businesses 4.9/5 Average rating 40% More bookings 10+ Hours saved weekly > "Newtells paid for itself in the first week. I no longer miss calls while I'm with clients, and my bookings have increased by 40%." Ana N. · Hair Salon Owner ## Three steps. Five minutes. You're done. 1 ### Connect your channels Link your phone number, email, WhatsApp (coming soon), Instagram (coming soon) — whatever your customers use. Takes 5 minutes. 2 ### Tell it how you work Your business type, your services, your hours. The AI generates everything else — reminders, follow-ups, booking confirmations — tailored to your industry. 3 ### Watch it learn It starts by suggesting. You approve what looks good, correct what doesn't. Within two weeks, it's handling routine tasks on its own — and getting smarter every day. No technical skills required. No workflows to build. Just tell it what you want. Start Free Trial — Set Up in 5 Minutes (https://app.newtells.com/) ## You're always in control Newtells doesn't take over your business on day one. It earns your trust, one step at a time. Week 1 ### It suggests Your AI recommends actions — 'Should I send Sarah a reminder?' You say yes or no. It learns from every answer. Week 2 ### It asks Now it queues up actions for you to approve in one tap. '3 reminders ready to send. Look good?' Tap. Done. Week 3 ### It acts and tells you Routine tasks happen automatically. You get a notification: 'Sent 8 reminders today. 2 customers rebooked.' Month 2+ ### It just handles it The simple stuff runs on its own. You see a morning summary of everything it did. You only step in for the big decisions. You choose how much control to keep. Always. The AI earns more responsibility as it proves itself — and you can dial it back anytime. ## Your customers are everywhere. Now you are too. Phone, WhatsApp, Instagram, email, SMS, web chat — one AI handles every conversation. No switching between apps. No messages falling through the cracks. WhatsApp and Instagram are coming soon. ### Phone AI answers and books callers 24/7 ### WhatsApp Coming Soon Conversations, templates, and automated replies ### Instagram Coming Soon Respond to DMs without opening the app ### Email Gmail and Outlook, triaged by AI ### SMS Reminders, follow-ups, and payment links ### Web Chat AI booking assistant on your website Connect your first channel — free for 14 days: https://app.newtells.com/ ## Everything your business needs. Nothing it doesn't. ### Calls answered, appointments booked Your AI receptionist handles calls naturally, qualifies customers, and books directly into your calendar. ### Follow-ups that actually happen No more forgetting. The AI follows up with every customer at the right time, on the right channel. ### Reminders that get read The AI learns which channel each customer responds to — and uses that one. Response rates jump to 65%. ### A CRM that fills itself Every call, message, and booking builds your customer profile automatically. No data entry. ### Business insights you'd miss The AI spots patterns — customers at risk of leaving, no-show trends, revenue changes — and tells you what to do. ### Payments made simple Send payment links via SMS. WhatsApp coming soon. Customers pay in one tap. You get paid faster. 6 Channels, one inbox 24/7 Coverage, zero missed messages 4h+ Saved daily 2 wks To autonomous operation ## Built for how your industry works Experience how Newtells handles calls and bookings for your business. ### Hair Salons Salons, barbershops, and beauty studios. Let Newtells handle bookings while you focus on your craft. Appointment booking Stylist matching Reminder automation Learn More: https://newtells.com/solutions/hair-salons Call Demo: +16193047065 ### Plumbers Emergency and scheduled plumbing services. AI qualifies jobs and dispatches your team. Emergency dispatch Job qualification Customer scheduling Learn More: https://newtells.com/solutions/plumbers Call Demo: +14246227137 ### HVAC Heating, cooling, and ventilation services. Handle seasonal surges with ease. Emergency dispatch Multi-tech routing Maintenance reminders Learn More: https://newtells.com/solutions/hvac Call Demo: +18575871237 ### Electricians Residential and commercial electrical services. AI handles calls while you're on the job. Emergency dispatch Job qualification Multi-team scheduling Learn More: https://newtells.com/solutions/electricians Call Demo: +12272292838 ### Physio & Massage Physiotherapy, chiropractic, and massage clinics. Automate bookings and reminders effortlessly. Session booking Payment reminders Client management Learn More: https://newtells.com/solutions/physio Call Demo: +12272292838 ### Dental Dental clinics and practices. Never miss a patient call or appointment again. Patient scheduling Consent management Recall reminders Learn More: https://newtells.com/solutions/dental Call Demo: +12272292838 ### Veterinary Vet clinics and animal hospitals. Manage pet appointments and owner communications. Pet appointments Owner reminders Emergency triage Learn More: https://newtells.com/solutions/veterinary Call Demo: +12272292838 ### Beauty & Spa Nail salons, barbers, and spas. Streamline bookings across all your services. Multi-service booking Staff matching Loyalty reminders Learn More: https://newtells.com/solutions/beauty Call Demo: +12272292838 ### Tutoring & Coaching Tutors, coaches, and educators. Let AI manage your session scheduling. Session scheduling Student reminders Recurring bookings Learn More: https://newtells.com/solutions/tutoring Call Demo: +12272292838 ### Accounting & Legal Accounting firms and legal practices. Professional client scheduling on autopilot. Client scheduling Consultation booking Follow-up automation Learn More: https://newtells.com/solutions/accounting-legal Call Demo: +12272292838 ### Automotive Service Centres Workshops and service centres. Vehicle-linked bookings with arrival plans that fit your bays. Vehicle-linked bookings Arrival plans Customer reminders Learn More: https://newtells.com/automotive-service-centres Call Demo: +12272292838 ## Simple, transparent pricing Start FREE for 14 days. Choose the plan that fits your business. ### Starter Perfect for individual service providers $99 /month $149 - Unlimited bookings - Up to 3 staff calendars - WhatsApp messaging (coming soon) - Email integration (1 inbox) - Unified inbox - AI automation (suggestion mode) - SMS reminders - Basic CRM - Local AU email support - AI Voice add-on available (purchased separately) Start Free Trial (https://app.newtells.com/) Most Popular ### Small Team For growing businesses with a team $150 /month $299 - Everything in Starter, plus: - Up to 10 staff / team calendars - WhatsApp + Instagram messaging (coming soon) - Email integration (multiple inboxes) - AI automation with approval workflows - Pattern detection alerts - Multi-channel reminders (AI-selected) - Enhanced CRM - Priority email support - AI Voice add-on available (purchased separately) ### Growth For established businesses scaling up $299 /month $499 - Everything in Small Team, plus: - Up to 25 staff / team calendars - All channels including Instagram DMs (coming soon) - Full AI automation agent (4 specialists) - Progressive trust with autonomous execution - AI-generated business intelligence reports - Custom webhook integrations - Advanced CRM - Priority onboarding with automation setup - Priority email + chat support - AI Voice add-on available (purchased separately) ### Enterprise For large teams with custom requirements Everything in Growth, plus: Unlimited staff / team calendars Dedicated account manager Custom AI training & workflows SLA & uptime guarantees Custom integrations & API access On-site onboarding & training Invoice billing AI Voice add-on with custom volume pricing Custom Pricing Tailored to your needs Contact Us #### All plans include 14-day free trial Unlimited bookings SMS reminders CRM features Unified inbox AI Voice add-on (optional) Optional Add-on #### AI Voice — Sold Separately AI voice call handling is an optional add-on you can purchase on top of any plan. Buy minutes as you need them — no commitment required. $25 25 minutes $50 60 minutes Best Value $100 150 minutes Add it anytime from your dashboard. Minutes expire at the end of your billing cycle. ROI Calculator ## See what Newtells saves you Adjust the sliders to match your business and see your potential savings. ### Your Business 30 5 200 25% 5% 60% $150 $25 $500 $50/hr $20 $200 ### Your Savings Time freed per week 3 hours 150 hours/year Revenue recovered $1,406/mo 113 jobs recovered/year Total annual value $24,375 $2,056/month • 1952% ROI 14-day free trial • No commitment FAQ ## Frequently Asked Questions Got questions? We've got answers. If you can't find what you're looking for, feel free to reach out to our team. ### What is Newtells? ### How much does Newtells cost? ### What industries does Newtells support? ### How does the AI Voice add-on work? ### Can Newtells work with my existing calendar? ### What languages does Newtells support? ### Is there a free trial? ### How do I buy AI voice minutes? ### How quickly can I get started with Newtells? ### Does Newtells send appointment reminders automatically? ### Can customers reschedule or cancel appointments themselves? ### What happens if the AI can't answer a customer's question? ### Is my customer data secure with Newtells? ### Can I customize what the AI says to callers? ### Does Newtells work outside of business hours? ### What communication channels does Newtells support? ### What is the AI automation agent? ### How does the progressive trust system work? ### Does Newtells work with WhatsApp? ### Can the AI learn my preferences? ### How does smart channel selection work? ## Ready to get your evenings back? Join 150+ business owners who stopped chasing admin and started growing their business. Your AI is ready when you are. Start 14-Day Free Trial: https://app.newtells.com/ Call the Demo Line — Talk to the AI Now: +12272292838 5-minute setup · Cancel anytime · Your data stays yours N Newtells Do what you love. Newtells handles the rest — calls, messages, bookings, follow-ups, and reminders across every channel. It learns how you work and gets smarter every week. #### Product - Features: https://newtells.com/features - Pricing: https://newtells.com/pricing - Industries - Demo - Free Trial: https://newtells.com/trial #### Company - About - Blog: https://newtells.com/blog - Careers - Press - Contact: https://newtells.com/contact #### Resources - Documentation: https://newtells.helpkit.so/ - API - Help Center: https://newtells.helpkit.so/ - Affiliates: https://newtells.com/affiliate - Status - Community #### Legal - Privacy: https://newtells.com/privacy - Terms: https://newtells.com/terms - Security - Cookies © 2026 Newtells. All rights reserved. ### 🍪 Cookie Notice We use cookies to enhance your experience, analyze site traffic, and for marketing purposes. By clicking "Accept", you consent to our use of cookies. 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